Raketu.mobi Support
RakWeb and RakWebMobile
RakWeb technology allows you to make phone calls; send SMS and Email from the Raketu�s website itself. To make calls you don�t have to install Raketu client. This makes it very convenient for our users who want to use Raketu on their mobile phones. If you can access internet on your phone you can log on to the Raketu�s Website and make calls, send SMS at very low rate. Not only this but now you can also send email, manage your profile, and manage your contact list from Raketu�s website.
Using RakWeb service is simple. Type your RaKID and password and login to your account from Raketu�s website (bottom of the page).
Make calls from RakWeb:
To make a RakCall you need to add 2 numbers Call From and Call To number. The Call From number is your number. It could be your mobile number; home number; office number. And the Call To number is the number you want to call. RakWeb is synchronized with Raketu software so if you have your home, office, and mobile number added under Raketu client it will reflect under your Call From number. Click on the blue drop down button next to the calling from number and you will be able to select it. Similarly you can click on blue drop down button next to Call To box; you will see your Raketu contacts and phone contact reflecting under Call To numbers.
How to dial phone numbers:
US or Canada numbers (AreaCode + the number)
For example New York: 212xxxxxxx
All other countries (phone numbers outside US or Canada) (011+CountryCode+AreaCode+the number)
For example London: 01144xxxxxxxxxx
Once you enter the both numbers click on Call button. Your Call From number will ring first. You need to answer this call in order to get connected. Once you answer this phone your Call To number will be connected.
Your contacts and their details on RakWeb are in sync with the Raketu client software. If you make any changes in your profile, add contact, edit contact, delete contact in RakWeb, it will reflect in Raketu client software and vice versa.
The rates of RakWeb differ from RakOut rates. You can click on the Rates menu item above to see the RakWeb rates. Enter the From and the To number and then click on the Rate, you will now be able to see the rates. Also note if you make a call by entering the From and the To number, this will ring your From number waiting for you to pick up.
Send SMS from RakWeb:
To send SMS you need to choose the country to want to send the SMS to. You will see the country code of that country which you need to add as a prefix for sending the SMS under SMS to text box. Type in the SMS number in SMS to text box (country code as prefix). Type your message content in Message text box. You can send up to 160 characters long SMS message at one time. After you type the SMS message click on Send button. SMS has been sent. Your credit will be automatically updated.
Send Emails from RakWeb:
Sending Email is absolutely free from Raketu both software and RakWeb. To send an email from RakWeb type in the email address in send to text box. Type the subject of the email in the Subject box. Type your message content in Message text box. You can send up to 750 characters long email message at one time.
ipTV and VOD:
These services will also available directly from Raketu�s website - RakWeb
RakWeb is extremely user-friendly. If you need help in understanding one or more steps, there is a help icon ? readily available which you can click on to seek help.
Raketu will be posting more mobile support pages shortly
Visit our regular site at Raketu.com for help, movies, forum, and more.
Or you can contact support at: Support@raketu.com